1. Who We Are
Welcome to JANTAR. Our website is https://jantardetergents.com. JANTAR offers cleaning and household care products through its online store.
2. Information We Collect
When you place an order or interact with our website, we may collect the following information:
- Name, mobile number and email address.
- Billing and shipping address, including city, state and PIN code.
- Order details, products purchased and transaction-related information.
- Information you voluntarily provide through contact forms or customer support.
We collect only the information reasonably needed to process orders, arrange delivery, provide customer support and manage our website.
3. How We Use Your Information
We may use your information to:
- Confirm, process and manage your orders.
- Verify UPI payments and provide order updates.
- Arrange delivery or pickup.
- Respond to your queries, complaints or requests.
- Maintain business, accounting and legal records.
- Improve website functionality and protect against fraud or misuse.
4. UPI Payments
JANTAR may accept payments through UPI. For manual payment verification, customers may be asked to provide a transaction reference or payment confirmation.
Please do not share your UPI PIN, password, OTP or other confidential banking credentials with us. Payments are subject to verification before an order is processed.
5. Sharing of Information
We do not share customer information except where reasonably necessary to operate our business, such as:
- Delivery partners or courier services to fulfil orders.
- Website hosting and technical service providers.
- Payment service providers or banks, where applicable.
- Government authorities or other parties where required by law.
We expect service providers handling customer information to use it only for the relevant service or lawful purpose.
6. Cookies
Our website may use cookies and similar technologies to support essential functions, including shopping cart activity, checkout, login and remembering user preferences.
Some cookies may be set by WooCommerce, WordPress or other services used on our website. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
7. Comments and Embedded Content
If comments or other user-submitted features are enabled, information submitted through them may be collected along with relevant technical details for moderation and spam prevention.
Pages or content may include embedded material from third-party websites. Such websites may collect information or use cookies according to their own privacy policies.
8. Data Retention
We retain order and transaction records for as long as reasonably necessary for order management, customer support, accounting, legal compliance and dispute resolution.
Other information, such as comments or account details, may be retained while needed for the purpose for which it was collected or as required by law.
9. Your Privacy Rights
You may contact us to request access to, correction of or deletion of your personal information, subject to applicable legal, accounting, security and record-retention requirements.
We may need to verify your identity before processing such requests.
10. Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse or disclosure. However, no online system can be guaranteed to be completely secure.
11. Children’s Privacy
Our website is intended for general customers and is not specifically directed at children. We do not knowingly seek to collect personal information from children without appropriate consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated effective date.
13. Contact Us
For questions, concerns or requests relating to this Privacy Policy, please contact:
JANTAR
Website: https://jantardetergents.com
Email: hello@jantardetergents.com
Phone: +91 9305555558
Business Address: 128/25, Y Block, Lane behind Alankaar Guest House, Kidwai Nagar, Kanpur -208011
Effective Date: 30-09-2026