1. Delivery Area
JANTAR currently offers home delivery to selected PIN codes in Kanpur Nagar, Uttar Pradesh. Delivery availability and applicable charges are determined based on the PIN code entered at checkout.
We may also accept orders from locations outside Kanpur, subject to courier availability and serviceability.
2. Kanpur Delivery Charges
For deliveries within our serviceable Kanpur zones, delivery charges are calculated automatically at checkout based on the order value and delivery PIN code.
| Zone | Order Value ₹1–₹149 | Order Value ₹150 onwards | Free Delivery |
|---|---|---|---|
| Zone 1 | ₹40 | ₹30 | ₹499 and above |
| Zone 2 | ₹50 | ₹40 | ₹499 and above |
| Zone 3 | ₹70 | ₹50 | ₹499 and above |
| Zone 4 | ₹80 | ₹60 | ₹599 and above |
The applicable delivery charge will be displayed at checkout before the order is placed.
3. Free Delivery
Free delivery is available when the order value reaches the applicable free-delivery threshold for the customer’s delivery zone.
Free delivery applies only to eligible delivery locations covered under the respective zone.
4. Orders Outside Kanpur
For orders placed from locations outside Kanpur, delivery will be subject to courier/logistics service availability.
The customer will be charged the actual applicable courier/delivery cost plus any applicable packing or handling charges.
Where the exact delivery charge cannot be calculated automatically at checkout, JANTAR may contact the customer to confirm the applicable delivery charges before dispatch.
5. Delivery Time
Delivery time may vary depending on the destination, courier availability, weather conditions, holidays and other logistical circumstances.
The estimated delivery time, where applicable, is indicative and may vary due to circumstances beyond our control.
6. Delivery Address
Customers are requested to provide a complete and accurate delivery address, PIN code and contact number while placing the order.
JANTAR will not be responsible for delays or failed deliveries caused by incorrect, incomplete or inaccurate address or contact information provided by the customer.
7. Delivery Issues
If your order is delayed, damaged, leaked or has any other delivery-related issue, please contact us as soon as possible at:
Phone: +91 9305555558
Email: hello@jantardetergents.com
We will review the issue and assist you as per our applicable policies.
8. Courier Delays
JANTAR is not responsible for delays caused by courier/logistics partners, adverse weather, public holidays, transportation disruptions or other circumstances beyond our reasonable control.
9. Customer Availability
Customers should ensure that someone is available at the provided delivery address to receive the order. Additional delivery attempts, if charged by the courier due to customer unavailability or incorrect address information, may be payable by the customer.
10. Policy Changes
JANTAR reserves the right to update this Shipping & Delivery Policy from time to time. Any changes will be reflected on this page.
Contact Us
For any questions regarding delivery or shipping, please contact:
JANTAR
📞 +91 9305555558
✉️ hello@jantardetergents.com
🌐 jantardetergents.com